SI 2019 CMIO Summit – Care Standardization: Why and How to Make this Work

The Scottsdale Institute 2019 CNIO and CMIO Summits sponsored by LogicStream and Impact Advisors convened 19 Chief Nursing Information Officers and 18 Chief Medical Information Officers from prominent healthcare systems across the country in Chicago September 18-20. These executives gathered to explore "Care Standardization: Why...

The Untapped Potential of AI in Understanding Patient/Member Experiences

Tom Sullivan Tom Sullivan, Innovation Lead, Optum.  Call center voice data is a largely untapped resource among many healthcare organizations today.  In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and...

SI 2019 Innovation and Digital Health Summit – Launching New Business Models

The Scottsdale Institute 2019 Innovation & Digital Health Summit sponsored by Cerner convened 23 innovation and digital health executives from prominent healthcare systems across the country in Chicago September 25-26. These executives gathered to explore “Launching New Business Models,” with specific focus on how innovation...

How Henry Ford Health System is Changing to Succeed in Direct-to-Employer Contracting

Susan Hawkins, FACHE Chelsea Pollet Susan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System.  In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical and surgical services.  This value-based contract applies...

SI 2019 Analytics Summit – Driving Innovation and Transformation with Analytics

The Scottsdale Institute 2019 Analytics Summit sponsored by Optum convened 21 leading analytics executives from 19 health systems across the country September 26-27 in Chicago. These executives gathered to explore "Driving Innovation and Transformation with Analytics," to discuss how analytics investments help their organizations achieve...

Tapping Into the Potential of Natural Language Processing in Healthcare

Wendy Chapman, PhD, Director of the Centre for Clinical and Public Health Informatics at the University of Melbourne, and Mike Dow, Senior Director of Data Science, Health Catalyst.  Gathering insight from clinical notes remains one of the areas of untapped healthcare intelligence with tremendous potential,...

Leveraging Analytics to Drive Greater Value from your EMR Platform

Brian Doty Casey Graves Dan Kinsella Brian Doty, Principal, Casey Graves, Principal, and Dan Kinsella, Managing Director, Deloitte Consulting, LLP.  Digitization of the electronic medical record from 2010 to the present was largely driven by economic incentives of the HITECH Act.  These "too big to...

Applying AI Across Industries into Healthcare

Kenneth Harper Kenneth Harper, VP and GM, Healthcare Virtual Assistants and Ambient Clinical Intelligence, Nuance Communications.  While healthcare has been slower to adopt artificial intelligence (AI) compared to other industries, AI is now being applied in full force to drive workflow efficiencies for providers and...

Telehealth Services that Accelerate Program Maturity

Jay Backstrom Jay Backstrom, VP and Telehealth Practice Leader, Impact Advisors.  While many organizations have implemented telehealth over the years, some are realizing significant success while others are failing with low adoption and little to no realized benefits. The difference between success and failure is...

Utilizing Social Determinants of Health at Centura

Tamra Lavengood, RN, BSN, MSN Katie Korte Rodney Gardner, RN Tamra Lavengood RN, BSN, MSN, CPC+/SIM Coordinator Mercy Primary Care, Katie Korte, Community Health Advocate, and Rodney Gardner, RN, Care Coordinator, Centura Health.  Looking at a patient’s "Social Determinants of Health" has been gaining traction...

SI 2019 CIO Summit – Enabling the Future: Self-Service, SaaS, Mobility, Cloud

Hyatt Regency San Antonio Riverwalk

Is the future CIO the CEO─Chief Experience Officer─ or the CKO─Chief Keep-the-Lights-On Officer? How do consumers define High Availability? These and other topics were explored at the Scottsdale Institute’s 2019 CIO Summit sponsored by Impact Advisors, which convened 15 chief information officers (CIOs) and other...