Virtual Health: Creating an Enterprise Program for the Future

Urvi Shah, Manager, Minakshi Krishnan, Senior Manager, Tim Smith, Principal, and Ken Abrams, Managing Director, Deloitte Consulting, LLP. Virtual Health is becoming an expectation for customers and providers alike, and a means for health care organizations to differentiate themselves. Urvi, Minakshi, Tim and Ken explore the imperative of Virtual Health and discuss benefits they’ve seen organizations experience in developing this platform and implementing these capabilities. The session also includes a discussion on how to enter the market, lessons learned and success factors to implement a virtual health program in your organization.