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SI 2023 Annual Conference: Beyond Zero-Sum: Committing to the Infinite Game

Name: SI 2023 Annual Conference: Beyond Zero-Sum: Committing to the Infinite Game
Start: 2023-04-12T10:30:00-05:00
End: 2023-04-14T13:00:00-05:00

April 12, 2023, 10:30 am - April 14, 2023, 1:00 pm CDT

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Beyond Zero-Sum: Committing to the Infinite Game

Workforce Burnout and Shortages
Next Generation Virtual and Digital Care Models
Accountability for Quality, Cost, and Equity Outcomes

April 12-14, 2023, Westin Kierland, Scottsdale, AZ

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SPECIAL 30th ANNIVERSARY EVENT

Today’s healthcare ecosystem is constantly evolving, and for health systems it’s far less about winning and losing than it is about morphing and improving continually. Health organizations now have an infinite number of options, opportunities…and responsibilities: So how do we, especially in non-profit systems, many faith-based, maintain our mission to serve our communities comprehensively while remaining current on today’s technology, medical breakthroughs, and consumer experience expectations? What are our unassailable assets—our community crown jewels—that we can reimagine, redefine and reorganize in a new world of digitally enabled, collaborative, equitable and consumer-centered “primary health?”

How do we instill rigorous financial and operational discipline within while discerning trusted partners and collaborators without, moving far beyond a zero-sum mindset into countless, collaborative possibilities? Join us for the special 30th Anniversary Conference to discuss these topics.[/vc_column_text][vc_empty_space][vc_text_separator title=”Overview” el_width=”50″][vc_column_text css=”.vc_custom_1643396696506{margin-bottom: 45px !important;}”]What can you expect from the SI Annual Conference? This is a panels-only conference with moderated debrief discussion groups for collective sense-making, candid conversations about lessons learned, plenty of time for informal networking, and an earnest desire to collaborate with peers to solve the truly tough issues of building and operating the health system of the future.[/vc_column_text][vc_text_separator title=”Who Should Attend” el_width=”50″][vc_column_text css=”.vc_custom_1642782586675{margin-bottom: 45px !important;}”]This invitation-only conference is an interactive experience for SI Member executives. SI conferences are intimate sessions, designed for C-Suite executives (management, information and security, analytics, innovation, transformation, strategy, operations and finance), member officers, board members and other business and clinical executives who would benefit from peer collaboration, information sharing and networking.

Our approach is more “participation” and less “presentation,” so come prepared for relaxed, informal and highly interactive discussion with senior management teams from other leading health systems.[/vc_column_text][/vc_tta_section][vc_tta_section title=”AGENDA” tab_id=”1626196468328-1668835d-3c35″ el_class=”agenda-section”][vc_row_inner][vc_column_inner][vc_column_text css=”.vc_custom_1673473016862{margin-top: 30px !important;}”]

Wednesday – Apr 12 | Thursday – Apr 13 | Friday – Apr 14

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10:30 am

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Location: Trailblazer Ballroom

Conference Registration Desk opens

11:30 am

1:00 pm

Location: Trailblazer Ballroom and Upper Terrace

Welcome Luncheon

1:00 pm

1:15 pm

Location: Trailblazer Ballroom

Welcome and Annual Report

In the year ahead we will be addressing these key issues based on our 2023 SI Roadmap: Workforce, Care Redesign and Accountability for Quality, Cost and Equity

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1:15 pm

2:15 pm

Location: Trailblazer Ballroom

Why 2023 is a Make or Break Year for U.S. Healthcare

Keynote:

Healthcare is going through a gut check. The volume and velocity of change is unprecedented. Paul Keckley is an intense observer of that change, diving deep into the trends, tipping points, intended and unintended consequences to bring clients and opinion leaders the unvarnished truth. He’s a believer that the right questions and objective data result in a healthcare system that is healthily balanced in both profit and purpose. He helps pressure test strategy, anticipate public reaction, find opportunities for growth and improve the odds of success.

Moderated Audience Q&A

Moderator

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2:15 pm

2:45 pm

Break and Audience Poll

2:45 pm

4:00 pm

Location: Trailblazer Ballroom

Strategic Dimensions to Solving our Healthcare Workforce Crisis

Possible Discussion Questions:
Supply, demand and workflow issues; focus on solutions not the problem.

How are you changing your business model to systemically redefining the way healthcare is delivered in your markets? What are emerging roles that will support new models of care delivery and lower overall cost of care? Where are the bottlenecks?
What is involved in “right-sizing” the American healthcare workforce? How do health systems today take a strategic approach to solving for a changing workforce and changing consumer expectations about managing their health?
What do you think are the keys to addressing talent acquisition and retention? What are creative ways to grow the talent pipeline, e.g., nursing and medical education, CHWs, other credentialing movements, new curriculum development incorporating tech, leveraging “mentors” to new staff, more collaborative care team models
How does technology play a role in educating, motivating, and managing the next generation of our clinical workforce? How do we address clinical staff retention, and workforce redesign, e.g., “working at the top of our license,” increase engagement, create quality environment, reduce stress, etc.

Moderator

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Panel

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4:00 pm

5:30 pm

Location: Trailblazer Ballroom

Breakout Groups: Creative Problem-Solving: Operationalizing our Digital Enterprise

Conference attendees are invited to breakout groups with a mix of clinical, operational, and financial backgrounds to work through a series of scenarios calling for creative solutions.

Scenarios: So Much to Digitize, So Little Time (building blocks for new care models); Three W’s of Workforce, Wellbeing and Workflow (enabling technologies); Accountability for Quality, Cost and Equity Outcomes (analytical frameworks)

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Location: Northern Sky Terrace

Welcome and Networking Reception/Dinner

Spouses and Guests Welcome

Thursday

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7:30 am

8:30 am

Location: Trailblazer Ballroom and Upper Terrace

Continental Breakfast

7:00 am

8:15 am

Location: Powell Room

CEO Breakfast (invitation only)

UAB Research Report-Out: Healthcare CEO and CIO Leadership Competencies[/vc_column_text][/vc_column_inner][vc_column_inner width=”2/6″ css=”.vc_custom_1642087006025{border-right-width: 1px !important;padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;border-right-color: #f3f3f3 !important;border-right-style: solid !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” css=”.vc_custom_1642086510088{margin-bottom: 15px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;border-left-color: #f3f3f3 !important;border-left-style: solid !important;border-right-color: #f3f3f3 !important;border-right-style: solid !important;border-top-color: #f3f3f3 !important;border-top-style: solid !important;border-bottom-color: #f3f3f3 !important;border-bottom-style: solid !important;}”][vc_column_inner width=”1/6″ css=”.vc_custom_1642086835522{padding: 8px !important;background-color: #eaeaea !important;}”][vc_column_text css=”.vc_custom_1673885673173{margin-bottom: 0px !important;}”]

8:30 am

10:00 am

Location: Trailblazer Ballroom

SI CEO Panel: What is “Success” as a Health System? CEO Perspective

Opening Statements, followed by Moderated Q&A and Audience Open Forum

Possible Discussion Questions:

How do you think your CEO and ELT see the role of the CIO? Is Technology and Data/Analyltics currently seen as a critical imperative or strategy of the organization?
As you look ahead, what do you think are the current and future strategic information and technology competencies for health system CEOs and CIOs?
What has been your approach with regards to scale and IT synergies/capabilities in acquisitions and mergers? How are you looking at the breakdown of capital investments by the broad categories of “Tech Debt”/Modernization, Operating Systems/KLO, and Strategic (AI/ML, self-service, new care models, etc.)?
What do you envision healthcare landscape to look like in five and 10 years? What are key strategic investments to achieve this vision and how will IT play a role?

Moderator

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Panel

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10:00am

10:30 am

Location: Trailblazer Ballroom

Break and Audience Poll

10:30 am

11:30 am

Location: Trailblazer Ballroom

SI CIO Panel: What is “Success” as a Health System? CIO Perspective

Panel Discussion and Audience Q&A

Possible Discussion Questions:

How would you describe your health system IT strategy for the next 3 years?
What are key strategic investments to achieve this vision?
Where is the greatest opportunity to impact operating margin in the near and longer term?
What strategic partnerships will be most important in achieving your vision?
How will IT play a role in competing effectively for the flow of healthcare dollars in the greater ecosystem?

Moderator

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Panel

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11:30 am

1:00 pm

Location: Trailblazer Ballroom and Upper Terrace

Attendee Luncheon

1:00 pm

2:00 pm

Location: Trailblazer Ballroom

Panel: The Evolving Primary Care Model in the U.S.: Lessons Learned to Date

Panel Discussion and Audience Q&A

Possible Discussion Questions:

Who is your primary audience and how does your business model work? What are your goals?
Where are the greatest opportunities for partnering with health systems? – What are the top 3 lessons learned from successes and failures to date partnering with health systems?
Primary, specialty and acute care are all needed for community care – what is your view of how all these come together in the most effective way?
How do health systems stay relevant as part of the ecosystem of continuum of care to serve the community? Should health systems compete or partner? Why and how?
UAB Report-out: CEO/CIO Alignment on Information Technology Strategy

Moderator

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Panel

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2:00 pm

2:30 pm

Break and Audience Poll

2:30 pm

3:45 pm

Location: Trailblazer Ballroom

Case Study: Successful Health System Partnering Examples

Panel Discussion and Audience Q&A

Possible Discussion Questions:

How have you structured this business partnership?
What have been lessons learned along the way?
What advice would you give to health systems looking to partner with new care model partners?
How have you applied these principles to partnering with community resource entities, e.g., FQHCs, churches, schools, social services, etc.?

Moderator

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Panel

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3:45 pm

5:00 pm

Location: Trailblazers Ballroom

Panel: Governing AI in Healthcare

Panel Discussion and Audience Q&A

Possible Discussion Questions:

What do you see as the both the potential opportunities and pitfalls from this latest frenzy around OpenAI and other related tools for automatically aggregating information on a topic?
Why has this ChatGPT taken off so rapidly? What is it tapping that is most relevant for health systems today?
Who needs to be involved in governing the use of such tools within health systems?
How can these tools be used to help healthcare consumers more effectively manage their health?
What are potential business use cases for AI? Where have we seen the greatest opportunities for forward progress with this technology in healthcare?

Moderator

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Panel

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5:00 pm

Location: Trailblazer Ballroom

UAB Report-out: CEO/CIO Alignment on Information Technology Strategy

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5:30 pm

Location: Marshall’s Outpost

Reception and Dinner

Spouses and Guests Welcome

Friday

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6:00 am

8:00 am

Scottsdale Sonoran Preserve Guided Hike

Eric Leader, Guide

7:30 am

8:30 am

Location: Powell Room

CIO Roundtable – with Breakfast (invite only)

Moderator

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8:00 am

9:00 am

Location: Powell Room

Breakfast

9:00 am

10:00 am

Location: Trailblazer Ballroom

Keynote: The Long Fix

Moderated Audience Q&A:

What will it take to create a less costly, more efficient, and healthier system for all in the U.S.?
What can health systems do to “co-produce” health with its patients, providers, payers, and community organizations?
How can we “move the needle” in our own markets while helping to advance a national agenda?

Moderator

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10:00 am

10:30 am

Break and Audience Poll

10:30 am

11:30 am

Location: Trailblazer Ballroom

Operationalizing Person-Centered Care Models

Possible Discussion Questions:

How are you partnering with the operations executives in your system to redesign workflows to improve staff satisfaction, reduce burnout, and increase staff retention?
Where do you see the greatest opportunity for augmenting decision-making with tech tools among your non-clinical workforce? Your clinicians? Your patients?
What are your plans and priorities for delivering more self-service capabilities for your patients and families?What governance models have been most effective in making these strategic investment decisions?

Moderator

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Panel

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11:30 am

12:30 pm

Location: Trailblazer Ballroom

Town Hall Forum

Polling[/vc_column_text][/vc_column_inner][vc_column_inner width=”2/6″ css=”.vc_custom_1642087006025{border-right-width: 1px !important;padding-top: 8px !important;padding-right: 8px !important;padding-bottom: 8px !important;padding-left: 8px !important;border-right-color: #f3f3f3 !important;border-right-style: solid !important;}”][vc_column_text el_class=”agenda-bio” css=”.vc_custom_1674232043343{margin-bottom: 0px !important;}”]

Moderator

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Panel

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12:30 pm

Location: Trailblazer Ballroom

Conference Closing Remarks

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Afternoon

Free Afternoon

Enjoy your afternoon in Scottsdale! The Westin has a convenient list of terrific activities such as Golf and Spa Services, or off-site activities such as Hot Air Ballooning, or visiting the 50 acre Desert Botanical Gardens. Learn more >>

6:00 pm

Location: Paradise Valley Country Club

Post-Conference Friday Night Dinner

Please note there is limited seating.

6:00 pm: Ground Transportation to Paradise Valley Country Club
6:30 pm: Cocktails
7:15 pm: Dinner

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Polling Questions/Results
Attendee List
2023 Conference Agenda
Conference Venue Map – Westin Kierland Resort & Spa
Keynote: “Why 2023 is a Make-or-Break Year for U.S. Healthcare”
- Has US Healthcare Reached Its Tipping Point?
Breakout Session:
- 2023 Breakout Session- Key Takeaways
- This pre-read document includes the three scenarios with its specific questions. Each table will discuss one question from one of these scenarios.
- Scenario 1 Pre-read:
  - Future of Health – “Closing the Digital Health Disconnect – Optimizing Digitally Enabled Care”
  - AMA’s “Return on Health: Moving Beyond Dollars and Cents in Realizing the Value of Virtual Care”
- 2022 Breakout Session Report – Building Better Solutions
- Primary Care Report
Governing AI in Healthcare Panel available resources include-
- - “Denied by AI: How Medicare Advantage plans use algorithms to cut off care for seniors in need”
  - Not All AI Is Created Equal: Strategies for Sale and Effective Adoption
  - “Successful AI implementation strategy for clinical operations”
  - A checklist for helping administrators evaluate for bias in the predictive models they are using
  - “National Trends in the Safety Performance of Electronic Health Record Systems from 2009 to 2018”
  - “Bending the patient safety curve: how much can AI help”
  - “A framework for the oversight and local deployment of safe and high-quality prediction models”
  - Guidance on the application of ISO 14971 to Artificial Intelligence and Machine Learning
  - “Predictive Analytics Programs at Large Healthcare Systems in the USA: a National Survey”
  - Clinician Trust in Artificial Intelligence
Keynote: The Long Fix
- Donald Berwick, MD: ” Moral Determinants of Health”

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Recent SI Research Projects
- SI/UAB April 2023: UAB Report-out: CEO/CIO Alignment on Information Technology Strategy
- SI/Deloitte April 2023: Integrating Digital Health Tools to Help Improve the Whole Consumer Experience
- SI/Kirby Partners: Healthcare’s IT Organizational Structure of the Future
- SI/Deloitte 2022: Digital Transformation: From a buzzword to an Imperative for health systems

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This invitation-only conference is an interactive experience for SI Member executives. Your Symposium conference fee is included in your SI membership dues; however, attendees are responsible for their own hotel and travel expenses.

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Westin Kierland Resort & Spa

6902 East Greenway Parkway
Scottsdale, Arizona 85254
1-480-624-1000 or 1-800-354-5892
Self parking: 10 hours – $10 / Overnight – $20
Valet parking: 6am-10pm – $17 / Overnight – $35

Send us an email if you need a room because space is very limited.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1642721623774{padding-left: 0px !important;background-image: url(https://development.scottsdaleinstitute.org/wp-content/uploads/2021/12/Westin-Kierland-entrance-square.jpg?id=51882) !important;}”][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1/2″ css=”.vc_custom_1642721678406{background-image: url(https://development.scottsdaleinstitute.org/wp-content/uploads/2021/12/PHXairportPhoenix-square.jpg?id=51881) !important;}”][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

Airport: Phoenix Sky Harbor Airport

PHX to Westin Kierland = 19.3 miles
The hotel does not have a shuttle service. Recommended Shuttle Services:
Reservations required.

– Transtyle Transportation Service
– Chauffeur Specialists in Arizona, Utah & Wyoming – The Driver Provider[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1/2″][vc_column_text]

Westin Kierland Activities

See world-class shopping at Kierland Commons, conveniently located within walking distance of the hotel. Wander to Scottsdale Quarter and browse the palm-lined storefronts. Stimulate your sense of wonder at OdySea Aquarium, offering personal, undersea experiences such as SeaTrek Helmet Diving. From rolling golf courses to relaxing spas, our city has something for everyone. Email the Westin Kierland concierge to learn more about local area activities.
More info >>
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