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SI 2021 CMIO/CNIO Summit – Clinical Informatics: A Meeting of the Minds

Name: SI 2021 CMIO/CNIO Summit – Clinical Informatics: A Meeting of the Minds
Start: 2021-11-15T00:00:00-06:00
End: 2021-11-16T23:59:59-06:00

November 15, 2021 - November 16, 2021

At its recent CMIO/CNIO Summit, sponsored by Hearst Health on November 15-16, 2021, the Scottsdale Institute convened 21 Members and Guests, representing 16 organizations, to discuss how healthcare will be delivered in 2025 and what it will look like in our new digital world. Further, this meeting of the minds tackled the future of informatics and the enhanced consumer experience while also taking into account a stronger public health imperative as we move forward, collectively, into a new digital era.

Read “Clinical Informatics: A Meeting of the Minds” to learn how these leaders shared their goals for more intuitive, efficient healthcare delivery.

READ "Clinical Informatics: A Meeting of the Minds"

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Andrew Burchett

CMIO, Avera Health

CMIO, Avera Health See LinkedIn Burchett [pt_view id="c6286d73mk"]

Ann Shepard, RN-BC, MSN

VP and CNIO, CommonSpirit Health

Ann Shepard is the Vice President and Chief Nursing Informatics Officer for CommonSpirit Health, based in Chicago, Illinois. Her focus has been on nursing, medical and clinical informatics: system implementation, workflow analysis and creation, leading and managing people--initially in critical...

Donna Wellbaum, RN, MSN

Nurse Informaticist, UCLA Health

Nurse Informaticist, UCLA Health See LinkedIn Wellbaum [pt_view id="0e995actw0"]

Gretchen Brown

Associate CNIO, Stanford Medicine

Professional Hospital Executive with 30+ years of experience in an Academic Medical Center, skilled in executing enterprise wide initiatives. Experience with successful activation of a new tower as point person for Patient Care Services. Flexible problem solver and team builder...

James Douglas, DO

Regional MIO, Mid-Maine Region, Northern Light Health

Regional MIO, Mid-Maine Region, Northern Light Health See LinkedIn Douglas [pt_view id="d9ce4f1ac5"]

Jason Atkins, MBI, BSN, RN-BC

Chief Nursing Information and Nursing Quality Officer, Emory Healthcare

Chief Nursing Information and Nursing Quality Officer, Emory Healthcare See LinkedIn Atkins [pt_view id="09888474of"]

Jeffrey Rose, MD

Former SVP of Clinical Strategy, Hearst Health

Jeffrey Rose, MD is the Senior Vice President of Clinical Strategy for Hearst Health, leading care guidance initiatives that reach across FDB, Zynx Health, MCG, Homecare Homebase and MedHOK. He is a key advisor to M2Gen, a precision medicine and...

Jennifer Fogel, RN-BC, BSN, MSN

VP, Regional Nursing Informatics Officer, Northern Light Health

Jennifer Fogel is Vice President, Regional Nursing Informatics Officer (rNIO) at Northern Light Health (NLH) in Brewer, Maine. Her responsibilities include strategic oversight for clinical informatics at AR Gould Hospital, a 56-bed community hospital and Eastern Maine Medical Center, the...

Lea Ann Arnold, DNP, RN

Director, Informatics Nurse Leader, Northwestern Medicine

Lea Ann has served in various nursing roles across hospital healthcare over the past 40 years. She works to guide and influence clinical integration across care teams and leverage the EHR. Lea Ann transitioned to information services in 2009, initially...

Nancy Yates, MS, RN RN-BC

VP CNIO, Centura Health

Nancy Yates, MS RN, RN-BC is the Vice President & Chief Nursing Informatics Officer (CNIO) for Centura Health in Denver Colorado. Nancy partners with stakeholders to leverage technology in Centura’s health care practices to optimize workflows for our nursing and...

Seraphine Kapsandoy, PhD, RN

VP, Clinical Innovations and Programs, Centene Corporation

Seraphine Kapsandoy-Jones is the Chief Clinical Information Officer at Intermountain Healthcare. In this role, Seraphine, partners with business and clinical caregivers to help them leverage industry leading technology to achieve patient care strategic goals and initiatives. She applies her clinical...

Tamera J. Larsen-Engelkes, MSN, RN, NE-BC

IT Clinical Information Officer and Regional Information Officer, Avera Health

Tamera J. Larsen-Engelkes, MSN, RN, NE-BC, Avera Health IT Clinical Information Officer and Regional Information Officer, provides executive leadership in the design, development, integration, innovation and optimization of health information systems to support clinicians and patient service throughout the health...

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Bonny Chen, MD, MBA, FACEP, CPHIMS

Chief Health Informatics Officer, Hospital Sisters Health System

Dr. Bonny Chen recently joined Hospital Sisters Health System (HSHS) as its new chief health informatics officer. Prior, Chen most recently served as Ascension’s vice president and chief medical IS officer and also held leadership roles at AdventHealth and AMITA...

David Wetherhold, MD

CMIO, Ambulatory Systems, Scripps Health

Dr. David Wetherhold, MD is Senior Consultant in Internal Medicine at Scripps Clinic where he has served his patients with distinction since 1991. A proud alumnus of the University of Pittsburgh School of Medicine, Dr. Wetherhold is not only a...

Eric Poon, MD, MPH, FACMI

CHIO, Duke Health

CHIO, Duke Health See LinkedIn Poon [pt_view id="1ea407fobw"]

Gabrielle A. Pina, DO, FAAP

Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME

Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME See LinkedIn Pina [pt_view id="6e9f73a1ns"]

Hardeep Singh, MD, MPH

Chief, Health Policy, Quality & Informatics, VA Center of Innovation, Baylor College of Medicine

Hardeep Singh, MD MPH is a Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine, Houston. He leads a portfolio of...

Joseph Evans MD

CMIO & VP, Clinical Informatics and Transformation, Sentara

CMIO & VP, Clinical Informatics and Transformation, Sentara See LinkedIn Evans [pt_view id="2af1172a4d"]

Luis Saldaña, MD, MBA, FACEP

VP Clinical Strategy, Zynx Health, a Hearst Health company

Dr. Saldaña is the Vice President, Clinical Strategy, for Zynx Health, a division of Hearst Health. Previously Dr. Saldana was the Chief Medical Informatics Officer for LogicStream, and earlier in his career he served as CMIO at Texas Health Resources...

Michael Ross, MD, FAAP, FACMI

Chief Medical Information Officer, Optum Insight

Michael Ross, MD, FAAP, FACMI, is a Chief Medical Information Officer at Optum Insight, supporting Eastern Maine Medical Center – Northern Light Health. Dr. Ross splits his time between Medical Informatics and General Pediatrics. When not shepherding bits and bytes of...

S. Nicholas Desai, DPM, MBA, FACFAS

CMO/Chief Quality Officer, Houston Methodist Sugar Land; Former CMIO, Houston Methodist

S. Nicholas Desai, DPM, MBA, FACFAS is the chief operating officer, chief medical officer and chief quality officer at Houston Methodist Cypress Hospital, as well as the chief medical officer and chief quality officer at Houston Methodist Sugar Land Hospital....

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Andrew Burchett Andy Burchett Ann Shepard Donna Wellbaum Gretchen Brown James Douglas Jim Douglas Jason Atkins Jeffrey Rose Jennifer Fogel Lea Ann Arnold Nancy Yates Seraphine Kapsandoy Tamera J. Larsen-Engelkes Tamera Larse-Engelkes Bonny Chen David Wetherhold Eric Poon Gabrielle A. Pina Gabrielle Pina Hardeep Singh Joseph Evans Luis Saldaña Michael Ross S. Nicholas Desai Nick Desai

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Agenda

Monday, November 15 \| Rainmakers Ballroom
11:30 am - 1:00 pm	Registration and Welcome Lunch
1:00 pm	Welcome - Janet Guptill, President and CEO, Scottsdale Institute
1:15 pm	Introductions & Objectives of the Summit Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist
1:30 pm	Health in a Digital World Discussion Hosts: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and David Wetherhold, MD, CMIO-Ambulatory Systems, Scripps Questions to consider: Where and how will healthcare be delivered in 2025? What will innovation look like – internally? External disruptors? Non-traditional partnerships – OneMedical, etc. – will they work? Delivering care digitally – hospital at home, hybrid care, role of the EMR New tech platforms and ecosystems Telehealth across state lines
2:15 pm	Break
2:30 pm	Future of Informatics – how will organizational roles evolve? Discussion Host: Eric Poon, MD, MPH, FACMI, Chief Health Information Officer, Duke Health Questions to consider: Leading change – courage in decision making – managing risks/benefits Leadership preparation/career paths Possible new roles – Chief Digital Officer, CIO, Chief Transformation Officer, etc. Role of data and analytics – Command Centers Partnerships and collaboration – external and internal How do we ensure accountability for outcomes?
3:15 pm	Enhanced Consumer Experience Discussion Host: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and Bonny Chen, MD, VP and Chief Health Information Officer, AMITA Health and Regional CMIO, AdventHealth Questions to consider: How has digital experience changed over the past 2 years? (touchless experience, transparency, scheduling, access, etc.) How do you involve consumers, providers, etc. in decisions, e.g., info blocking, etc.? How have you set priorities for digital experience enhancements? Highlight how we have been responsive to changing expectations
4 pm	Break
4:15 pm	Enhancing Clinical Decision-Making 2.0 Discussion Hosts: Michael Ross, MD, Regional Medical Information Officer, Northern Light Health; Joseph Evans, CMIO & VP, Clinical Informatics and Transformation, Sentara; and Hardeep Singh, MD, Chief, Health Policy, Quality & Informatics Program, DeBakey VA Medical Center Questions to consider: What has the greatest potential for improving patient outcomes? New decision tools, e.g., remote monitoring, real-time decision support/models as part of clinical workflow – what solutions are leveraged, do they work? AI/ML – future of predictive models, buy/build e.g., vendor-driven vs. in-house development, PeraHealth, Epic Sepsis Model controversy, SAFER Guides
5 pm	Recap/Agenda Revision for Day 2 as needed
6:30 pm	Reception/Dinner at Brittlebush (on premises at Westin Kierland)

Tuesday, November 16 \| Rainmakers Ballroom
7:30 pm	Continental Breakfast
8:00 am	Welcome - Janet Guptill, President and CEO, Scottsdale Institute Day One Recap Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist
8:15 am	The Public Health Imperative Discussion Hosts: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and Gabrielle Pina, DO, FAAP, Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME Questions to consider: Diversity & Inclusion - DIME Team Activity: What are your top 3 tactics/solutions for addressing health equity? SDOH- making this real – leverage market data, patient data – making it actionable for clinicians Population health – use of data and analytics – CMS – equity as part of quality indicators Vaccine mandate decision-making process (Houston Methodist was first)
9 am	Bringing it All Home Discussion Hosts: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist Questions to consider – new ways of working: What are key priorities for clinical informatics in the next 1-3 years? New role for the CMIO/CNIO going forward CMIO/CNIO 3.0 – lessons learned from COVID ops – CXO – what is next evolution/career path for the CMIO? (CMIO 1.0 – EMR implementation, CMIO 2.0 – leadership skills, org evolution; CXO 3.0 – new digital health org New definition for clinical prioritization – static vs dynamic? Role of innovation/agile thinking – how often do you reprioritize? Segment innovation from clinical workflow redesign, regulatory – are they different teams? Rolling quarterly budget/priority setting process? Key influencer to drive the agenda for change of clinical priorities – translate between clinical staff, IT, CEO, Finance – analytics to drive decision-making, e.g., surge preparation and management, etc.
9:45 am	Wrap-up – Conclusions, Key Takeaways and Next Steps
10:15 am	Adjourn; Symposium Registration and Welcome Activities

Member-Submitted Learning Objectives

How others have learned to pivot as a result of COVID and if that will impact their way of managing IT in the future.

Our organization is going through a large Epic conversion and would like to make additional contacts of others who have done the same.

AI types and who is using what in healthcare effectively

SAFERGuides Implementation

What laws need to look like for 2025 to be realized as great experience for patients – cross border care of established patients, telehealth parity without asterisks, seamless RPM set ups (do healthcare organization get into this, or is this a third party opportunity to handle the delivery and connection details)

Digital strategy, Cognitive computing, reducing documentation burden

The value proposition for informatics, key strategic road maps for digital enablement

Pearls of wisdom from my peers; networking and future vision, what`s working and what`s not working elsewhere, etc.

What is top of mind for CMIOs/CNIOs

Presentations

Enhanced Consumer Experience – Bonny Chen, MD, CMIO, AMITA Health

Ambulatory Primary Care Clinical Decision Support – Michael Ross, MD, Regional Medical Information Officer, Northern Light Health

Clinical Decision Support: Interruptive Alerts – Joseph Evans, CMIO & VP, Clinical Informatics and Transformation, Sentara

Safer Guides for EHR Safety: Implications of a Landmark New CMS Policy – Hardeep Singh, MD, Chief, Health Policy, Quality & Informatics Program, DeBakey VA Medical Center

Our Journey Navigating Diversity on LLUCH’s Campus – Gabrielle Pina, DO, FAAP, Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME

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