Building Healthcare’s AI-Powered Digital Front Door

Stephanie Lahr, MD, CMIO and CIO, Monument Health, and Peter Durlach, SVP, Healthcare Strategy and New Business Development, Nuance Communications.  Patients want the same conveniences from healthcare organizations that they enjoy from major consumer brands. To deliver voice and digital experiences to patients across their journey, Monument Health is partnering with Nuance to build an AI-powered patient engagement platform to power their digital front door. In this teleconference, Dr. Lahr and Peter describe the strategy, technologies, and tools behind an omni-channel customer engagement platform that will transform access to, and delivery of, care in the modern age of digital medicine.