The Scottsdale Institute virtually convened 23 Chief Information Officers (CIOs) and other senior executives from 22 member organizations for its annual CIO Virtual Summit, sponsored and moderated by Impact Advisors on May 5, 2021. In sharing their experiences and solutions in navigating healthcare technology and data trends, these experts focused on identifying leadership priorities, embracing Digital Transformation, supporting ongoing diversity and equity efforts and showcasing IT value. Key talking points included:
- This event has passed.
SI 2021 CIO Virtual Summit: Designing the Future, Defining the Boundaries
May 5, 2021, 10:00 am - 2:00 pm CDT
- The “forced learning” COVID engendered,
- Defining “Digital” in a way to garner understanding and support at numerous levels of leadership,
- Approaches to aligning IT, business and clinical goals and successful outcomes—including a switch to a product focus rather than an outdated project focus, and
- More accurately measuring and communicating the “IT value story.”
Explore the insights revealed around the next generation of IT leadership, future priorities and better depicting the value of IT.
Andrew Smith
President and Co-Founder, Impact Advisors
Andrew’s extensive experience working with academic hospitals, integrated delivery networks (IDNs), community hospitals and physician group practices enables him to serve as a strategic advisor to many of the industry’s leading Executives. He has in-depth knowledge of and experience in...
Andy Crowder
SVP, Chief Information and Analytics Officer, Atrium Health
Andy currently serves as the SVP, Chief Information and Analytics Officer for Atrium Health. Previously Andy was the Corporate SVP & Chief Information Officer for Scripps Health, where he led the successful on time and under budget deployment of Epic...
Ash Goel, MD, MS, MBA
SVP/CIO, Bronson Healthcare
Ash Goel, MD, MS, MBA is the Senior Vice President and Chief Information Officer (CIO) at Bronson Healthcare. In this role, he oversees the technology and innovation strategy, driving the organization’s digital transformation and consumer-focused growth. He ensures the effective...
Brandon Gockley
VP, Technology Services, Mosaic Life Care
VP, Technology Services, Mosaic Life Care See LinkedIn Gockley [pt_view id="eb7f4ebvfr"]
Brent G. Snyder, Esq.
EVP, CIO, SFO, AdventHealth
Experience • Brent provides leadership and direction for all the IT systems across the enterprise, as well as data security. In addition, as a Senior Finance Officer for AdventHealth, he oversees the organization's revenue cycle and cost accounting functions. Previously,...
C. Lydon Neumann, CFCHE
VP, Impact Advisors
Mr. Neumann has more than 40 years of professional experience in the global healthcare industry. His background includes executive leadership, information system planning, project management for complex organizations, software development and executive management for healthcare providers, software/service vendors and professional...
Carrie Damon
SVP and CIO, Centura Health
Carrie Damon is the Senior Vice President and Chief Information Officer at Centura Health. Centura Health is the Rocky Mountain and Central Plains region’s health care leader with 17 hospitals, two senior living communities, health neighborhoods, physician practice and clinics,...
Craig Richardville, MBA, CHCIO
SVP, Chief Digital and Information Officer, Intermountain Health
Craig Richardville is the Senior Vice President & Chief Digital and Information Officer at Intermountain Health, an integrated delivery network (IDN) based in Salt Lake City, Utah. As a member of the Enterprise Leadership Team, Craig’s responsibilities include leading all...
Dan Golder, DDS, MBA
Principal, Impact Advisors
Principal Advisor, Impact Advisors Golder [pt_view id="93e410fxe7"]
David Hall, MD
CIO, OSF HealthCare System
CIO, OSF HealthCare System See LinkedIn Hall [pt_view id="118ba2bxtv"]
Donna M. Roach, CHCIO, FCHIME, FHIMSS
CIO, University of Utah Health
Chief Information Officer, University of Utah Health, Salt Lake City, Utah Donna Roach serves as the Chief Information Officer for the University of Utah Hospitals and Clinics (UUHC). Previous to this, she was the Vice President for Information Services at...
Eric Yablonka
CIO and Associate Dean, Stanford Health Care and School of Medicine
Eric has over thirty five years of experience as an industry leading Chief Information Officer (CIO). He currently advises companies, funds and organizations on all matters relating to health information technologies, digital and business strategies and their applications. He is...
Hans Keil, MBA
SVP and CIO, Beaumont Health
Hans Keil is senior vice president and chief information officer for Beaumont Health, Michigan’s largest health care system, based on inpatient admissions and net patient revenue. Keil joined Beaumont in 2020 from PerkinElmer, a multinational corporation focused on products and...
Heather Nelson, MHA
SVP and CIO, Boston Children's
Heather Nelson is currently in the role of Senior Vice President and Chief Information Officer for the Information Technology division at UChicago Medicine. In the role of SVP/CIO, she has responsibilities for supporting all the information management systems (clinical &...
Jason R. Joseph, MBA
Chief Digital and Information Officer, Corewell Health
Jason R. Joseph, MBA, is the chief digital and information officer of Corewell Health™—formerly Beaumont Health and Spectrum Health. As chief digital and information officer, Jason leads strategic and operational information services with a primary focus on simplifying and enhancing...
Jeffrey S. Sturman
SVP, Chief Digital Officer, Memorial Healthcare System
Jeff Sturman is Senior Vice President and Chief Digital Information Officer at Memorial Healthcare System/South Broward Hospital District for going on 7 years. Jeff oversees Information Technology, Business Intelligence, Clinical Engineering, and Contact Center/call center operations, encompassing at team of...
Jon Goldberg
EVP and CIO, Edward-Elmhurst Health
Jon Goldberg has 30 years of health care leadership experience spanning health systems, technology start-up, and consulting. Prior to Joining Edward-Elmhurst Health in 2020, Jon served as Chief Innovation and Information officer for the Arkansas Children’s system, where he was...
Lisa Dykstra
SVP and CIO, Lurie Children's
SVP and CIO, Lurie Children's See LinkedIn Dykstra [pt_view id="3f9b977eoh"]
Marcus B. Shipley
SVP, Chief Innovation and Information Officer, Trinity Health
As Chief Innovation and Information Officer, Marcus B. Shipley leads Trinity Health’s innovation program responsible for finding, originating and implementing new ideas and managing the process of innovation and change management throughout the system. He also leads Trinity Information Services...
Mark Zirkelbach
CIO, Loma Linda University Health
Mark Zirkelbach is accountable for the automation services provided to Loma Linda University Health System which is comprised of 6 hospitals, a large faculty practice group, and partners of the Health System. Mark works closely with Loma Linda University IT...
Meghan Hendricks
VP, Ascension
Meghan Hendricks is an executive technology leader who has spent the past 18 years in the healthcare industry. She is experienced in both patient care delivery and payer technology solutions. She was born and raised in Minnesota and attended Marquette...
Michael A. Pfeffer, MD, FACP
Chief Information Officer, Stanford Health Care and Stanford School of Medicine
Michael A. Pfeffer, MD, FACP serves as Chief Information Officer and Associate Dean for Stanford Health Care and Stanford University School of Medicine. Michael oversees Technology and Digital Solutions (TDS), responsible for providing world class technology solutions to Stanford Health...
Patrick J. O’Hare
Former SVP Facilities and CIO, Spectrum Health
Healthcare Executive and Former Senior Vice President of Facilities and Chief Information Officer, Spectrum Health Patrick retired as the senior vice president of facilities and chief information officer at Spectrum Health, a $6 billion not-for-profit integrated health system based in...
Peter Smith
CEO, Impact Advisors
Peter specializes in IT assessment and strategic planning, IT organizational design and IT governance modeling, serving as a trusted advisor to numerous industry-leading CEOs and CIOs. Prior to founding Impact Advisors, Peter was a Vice President at a large healthcare...
Robert Eardley, MBA, CPHIMS
SVP, CIO, University Hospitals
Robert Eardley is a Senior Vice President, Chief Information Officer at University Hospitals in Cleveland, Ohio. Eardley joined University Hospitals in February 2018 after serving as Senior Vice President, Chief Information Officer and Chief Information Security Officer for Houston Methodist...
Sanjeev Sah
VP and CISO, Centura Health
Sanjeev Sah serves as VP, Chief Information Security Officer at Centura Health and leads the enterprise-wide Information Security Program. Sanjeev has previously served in various IT leadership roles including as the Head of Technology at Unum, as Chief Technology Officer...
Scott Arnold
Executive VP and CIO, Tampa General Hospital
Scott Arnold is the senior vice president and chief information officer at Tampa General Hospital, a nationally renowned nonprofit academic medical center. Arnold leads the implementation of all technology systems across the organization to ensure the collection, maintenance, safety and...
Tim Thompson
SVP and CIO, BayCare Health System
Tim Thompson currently serves as Senior Vice President and Chief Information Officer for BayCare Health System (BayCare) in Clearwater, Florida. His responsibilities include leadership of the technology planning and operations for the system-wide Information Services and Clinical Engineering operations. Tim...
Todd Hollowell
COO, Impact Advisors
Todd Hollowell is the Chief Operating Officer at Impact Advisors, and he joined as a member of the senior management team in 2007 when the firm was founded. Todd has more than 20 years of healthcare information technology experience, and...
Tricia Julian
CIO, Baptist Health
As chief information officer for Baptist Health, Julian oversees the implementation of comprehensive IT strategy and systems in support of Baptist Health’s vision to lead in clinical excellence, compassionate care and growth. In this role, she partners with other Baptist...
William Huang
Deputy CIO, University of Texas System
Deputy CIO, University of Texas System See LinkedIn Huang [pt_view id="02f476cs23"]
Andrew Smith
President and Co-Founder, Impact Advisors
Andrew’s extensive experience working with academic hospitals, integrated delivery networks (IDNs), community hospitals and physician group practices enables him to serve as a strategic advisor to many of the industry’s leading Executives. He has in-depth knowledge of and experience in...
C. Lydon Neumann, CFCHE
VP, Impact Advisors
Mr. Neumann has more than 40 years of professional experience in the global healthcare industry. His background includes executive leadership, information system planning, project management for complex organizations, software development and executive management for healthcare providers, software/service vendors and professional...
Dan Golder, DDS, MBA
Principal, Impact Advisors
Principal Advisor, Impact Advisors Golder [pt_view id="93e410fxe7"]
Peter Smith
CEO, Impact Advisors
Peter specializes in IT assessment and strategic planning, IT organizational design and IT governance modeling, serving as a trusted advisor to numerous industry-leading CEOs and CIOs. Prior to founding Impact Advisors, Peter was a Vice President at a large healthcare...
Todd Hollowell
COO, Impact Advisors
Todd Hollowell is the Chief Operating Officer at Impact Advisors, and he joined as a member of the senior management team in 2007 when the firm was founded. Todd has more than 20 years of healthcare information technology experience, and...
Agenda |
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| 10:00 am | 10:15 am | Welcome by Janet Guptill, Executive Director, Scottsdale Institute and Overview of Summit by Lydon Neumann, VP, Impact Advisors
Participant introduction/ground rules – Moderated by Lydon Neumann, VP, Impact Advisors Identify key issues to incorporate into the Agenda |
| 10:15 am | 10:20 am | Poll/Results – 5 minutes |
| 10:20 am | 11:05 am | Topic: Next Gen IT Leadership (strategies, skills, org structures)
Discussion Host: Trinity Health – Marcus Shipley, SVP, Innovation and CIO |
| 11:05 am | 11:10 am | Poll/Break – 5-minute break with poll |
| 11:10 am | 11:55 am | Topic: Defining Digital (what’s included, who’s involved, what’s the goal)
Discussion Host: Spectrum – Jason Joseph, SVP/Chief Digital & Information Officer |
| 11:55 am | 12:25 pm | Break for Lunch |
| 12:25 pm | 12:30 pm | Poll/Results – 5 minutes |
| 12:30 pm | 1:50 pm | Topic: Exceeding Expectations, Measuring Value – Telling the IT Story
Discussion Hosts: Ascension – Meghan Hendricks, VP University Hospitals – Robert Eardley, SVP & CIO |
| 1:50 pm | 2:00 pm | Wrap Up
Best Takeaways Next Steps |
Andy Crowder Ash Goel Brandon Gockley Brent Snyder Carrie Damon Craig Richardville David Hall Donna Roach Eric Yablonka Hans Keil Heather Nelson Jason Joseph Jeff Sturman Jon Goldberg Lisa Dykstra Marcus Shipley Mark Zirkelbach Meghan Hendricks Michael Pfeffer Patrick O’Hare Robert Eardley Sanjeev Sah Scott Arnold Tim Thompson Tricia Julian William Huang Andrew Smith Lydon Neumann Dan Golder Peter Smith Pete Smith Todd Hollowell