10 Nov SI Roundtable: Reimagining the Consumer Experience
How are healthcare systems disrupting themselves from the inside out? ...
09 Nov “Talks With Tina” interviews Janet Guptill
In this video interview SI President & CEO Janet Guptill shares her thoughts with Deloitte’s Tina Wheeler on SI’s new mission to help Members reimagine the consumer experience through digital transformation....
28 Oct Digital transformation: From a buzzword to an Imperative for health systems
Read SI & Deloitte’s collaborative report to see how, by embracing a digital mindset, health systems can transform their relationship with consumers....
28 Oct Accelerate AI-infused customer experiences with EXL and Amelia
Delivering effective, empathic customer interactions has never been more important. Achieving this at scale and speed is the gold standard for large enterprises—and AI will be the key enabler for this step-change....
27 Oct Utilization Management Contact Center
Digital solutions transform utilization management contact center operations...
27 Oct Driving Telehealth in the New Normal Using Data & Analytics
How Telehealth is changing the way healthcare is delivered, and the role analytics play...
27 Oct Now is the Time: Embracing Intelligent Automation in Healthcare
By applying intelligent automation, companies can increase efficiencies and tap into capabilities that stretch beyond what was previously humanly possible...
27 Oct Digital Patient Engagement
How an Omni-Channel Approach to Patient Engagement is Transforming Care Management...
21 Oct SI 2021 CTO/VP Apps Virtual Summit Report
Sponsored by Cerner. Read how 18 professionals and guests from 14 prominent US healthcare systems shared about optimizing service delivery, fine-tuning virtual tools post-COVID and managing vendors/3rd-party relationships in “Building Health’s Digital Front Door.” ...
13 Oct SI 2021 Analytics Virtual Summit Report
Sponsored by Optum. Read how 33 analytics professionals from 28 prominent US healthcare systems shared about defining analytics strategies and goals, integrating insights at point-of-care, moving toward self-service analytics platforms...