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SUMMIT | CIO Virtual – Balancing Act: Prioritizing Staff, Growth & Gains

September 13, 2022, 10:00 am - 1:00 pm CDT
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[vc_row][vc_column][vc_row_inner equal_height=”yes” content_placement=”middle” css=”.vc_custom_1659389066978{background-color: #e6e5ea !important;}”][vc_column_inner width=”1/3″ css=”.vc_custom_1661560989891{background-image: url(https://development.scottsdaleinstitute.org/wp-content/uploads/2022/07/CIO-Summit-img-inverse-sq-1.png?id=55741) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” offset=”vc_hidden-xs”][/vc_column_inner][vc_column_inner width=”2/3″][vc_column_text css=”.vc_custom_1661809917079{margin-bottom: 0px !important;padding-top: 20px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;}”]Balancing Act: Prioritizing Staff, Growth & Gains

Between staffing shortages, capacity constraints, tech needs, privacy concerns, regulatory compliance and budget cuts, healthcare CIOs must operate on a razor’s edge, every day. To share your “lessons learned” about keeping your priorities (and sanity) in check, join your peers for this event. Sponsored by Impact Advisors.

September 13 from 10 am-1 pm CT[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner css=”.vc_custom_1657566482661{padding-right: 20px !important;padding-left: 20px !important;}”][vc_column_inner][vc_empty_space height=”52px”][vc_column_text]

Presentations

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[/wpf][/vc_column_text][vc_column_text el_class=”linktreatment” el_id=”summittextsize”]This discussion-oriented Summit features peer experts as they discuss challenges and opportunities in key areas of CIO responsibility, including:

  • Staffing challenges and clinical care capacities: Competing with other industries for talent, managing the virtual workforce, tackling burnout and implementing digital solutions
  • Lessons learned from other industries: Studying different types of digital front doors, enhancing products by mapping functionality, building use-cases and testing real-world usability
  • Financial and market impacts to driving value: Studying economic impacts on health systems, identifying key levers to boosting operating margins, forecasting changing economic conditions and considering current consolidation trends

For more information and resources, see our CIO Affinity Group page.[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_column_text]

Member Submitted Learning Objectives

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  • Discuss staffing challenges including managing shortages while providing excellent customer support
  • Retain/recruit personnel in challenging labor markets with proven strategies
  • Consider contemporary staffing approaches (e.g., integrating remote employees, managing hybrid/mobile workforce, staying involved clinically, etc.)
  • Tactics and techniques to balance priorities with staff concerns
  • Learn from other industry thought leaders via strategic CIO conversations and networking
  • Determine how today’s CIOs can effectively steer business strategy toward more digital disruption of the SQ

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    Attendees

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    Agenda

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    10:00 am

    10:15 am

    		 Welcome – Janet Guptill

    Introductions and Objectives of the Summit – Moderator: Lydon Neumann

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    10:15 am

    10:20 am

    		 5 min Break and Polling

    10:20 am

    11:00 am

    		 Topic:  Staffing Challenges & Clinical Care Capacity
    Discussion Hosts: Craig Richardville, MBA
    and Lisa Dykstra, SVP & CIO

    Questions to consider:

    • How can health delivery organizations effectively compete with other industries for IT talent?
    • What have been the challenges, opportunities, and/or lessons learned with a “virtual workforce” to date?
    • What are the opportunities for IT to help with the nursing shortage? ?
    • What are the opportunities for IT to address factors contributing to physician burnout?
    • How have your patient care volumes changed from the start of the pandemic until now? Have these changes prompted resource shifts into inpatient vs outpatient services or vice versa?
    • What type of digital health solutions have you implemented over the past couple years that your patients found the most beneficial? That your ambulatory clinical care teams found the most beneficial? How do you receive this feedback?
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    11:00 am

    11:05 am

    		 5 min Break and Polling

    11:05 am

    11:45 am

    		 Topic:  Outside CIO/Home Depot  

    Discussion Hosts:  Fahim Siddiqui, CIO and Robert Eardley, SVP, CIO

    Questions to consider:

    • How do other industries focus on their consumer digital front door?
    • Who owns identifying the roadmap of functionality to enhance the experience within these products (marketing, digital, IT, other)?
    • How do other industries build use-cases for testing the usability of these products?
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    11:45 am

    11:50 am

    		 5 min Break and Polling

    11:50 am

    12:30 pm

    		 Topic:  Financial and Market Impacts to driving Value 

    Discussion Host:  Dave Lundal, MBA, CIO

    Questions/assumptions to consider:

    • How would a decline in the overall economy impact hospitals and health systems?
    • What are the key levers to improving operating margins for health delivery organizations?
    • What actions are you taking now to deal with the realities of current economic conditions?  How do you see these conditions changing over the next 18-24 months?
    • What is your take on the consolidation taking place in the healthcare market?  Do you expect any potential disruptions to the consolidation trend?
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    12:30 pm

    		 Wrap Up

    • Best Takeaways
    • Next Steps

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    Jessica Camp
    Brent Snyder
    Tricia Julia
    Dave Lundal,MBA
    Jonathan Manis
    Praveen Chopra
    Lisa Dykstra
    Del Dixon
    Rick Cowan
    Ben Isenhour
    Keith Rivera
    Scott Arnold,MS,PMP,CHCIO
    Fahim Siddiqui
    Ellen Pollack,MSN, RN-BC
    Robert Eardley
    Monetta Schwartz
    John Yoder,Jr

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