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SI 2021 CMIO/CNIO Summit – Clinical Informatics: A Meeting of the Minds

November 15, 2021 - November 16, 2021

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At its recent CMIO/CNIO Summit, sponsored by Hearst Health on November 15-16, 2021, the Scottsdale Institute convened 21 Members and Guests, representing 16 organizations, to discuss how healthcare will be delivered in 2025 and what it will look like in our new digital world. Further, this meeting of the minds tackled the future of informatics and the enhanced consumer experience while also taking into account a stronger public health imperative as we move forward, collectively, into a new digital era.

Read “Clinical Informatics: A Meeting of the Minds” to learn how these leaders shared their goals for more intuitive, efficient healthcare delivery.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_btn title=”READ “Clinical Informatics: A Meeting of the Minds“” style=”gradient-custom” gradient_custom_color_1=”#44cde2″ gradient_custom_color_2=”#1428bc” size=”lg” align=”center” i_icon_fontawesome=”far fa-file-pdf” button_block=”true” add_icon=”true” link=”url:https%3A%2F%2Fscottsdaleinstitute.org%2Fwp-content%2Fuploads%2F2022%2F01%2FInformatics-Summit.pdf”][vc_column_text el_class=”linktreatment”]

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Andrew Burchett Andy Burchett Ann Shepard Donna Wellbaum Gretchen Brown James Douglas Jim Douglas Jason Atkins Jeffrey Rose Jennifer Fogel Lea Ann Arnold Nancy Yates Seraphine Kapsandoy Tamera J. Larsen-Engelkes Tamera Larse-Engelkes Bonny Chen David Wetherhold Eric Poon Gabrielle A. Pina Gabrielle Pina Hardeep Singh Joseph Evans Luis Saldaña Michael Ross S. Nicholas Desai Nick Desai

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]Enhanced Consumer Experience – Bonny Chen, MD, CMIO, AMITA Health

Ambulatory Primary Care Clinical Decision Support – Michael Ross, MD, Regional Medical Information Officer, Northern Light Health

Clinical Decision Support: Interruptive Alerts – Joseph Evans, CMIO & VP, Clinical Informatics and Transformation, Sentara

Safer Guides for EHR Safety: Implications of a Landmark New CMS Policy – Hardeep Singh, MD, Chief, Health Policy, Quality & Informatics Program, DeBakey VA Medical Center

Our Journey Navigating Diversity on LLUCH’s Campus – Gabrielle Pina, DO, FAAP, Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME[/vc_column_text][vc_column_text]

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Monday, November 15 \| Rainmakers Ballroom
11:30 am – 1:00 pm	Registration and Welcome Lunch
1:00 pm	Welcome – Janet Guptill, President and CEO, Scottsdale Institute
1:15 pm	Introductions & Objectives of the Summit Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist
1:30 pm	Health in a Digital World Discussion Hosts: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and David Wetherhold, MD, CMIO-Ambulatory Systems, Scripps Questions to consider: Where and how will healthcare be delivered in 2025? What will innovation look like – internally? External disruptors? Non-traditional partnerships – OneMedical, etc. – will they work? Delivering care digitally – hospital at home, hybrid care, role of the EMR New tech platforms and ecosystems Telehealth across state lines
2:15 pm	Break
2:30 pm	Future of Informatics – how will organizational roles evolve? Discussion Host: Eric Poon, MD, MPH, FACMI, Chief Health Information Officer, Duke Health Questions to consider: Leading change – courage in decision making – managing risks/benefits Leadership preparation/career paths Possible new roles – Chief Digital Officer, CIO, Chief Transformation Officer, etc. Role of data and analytics – Command Centers Partnerships and collaboration – external and internal How do we ensure accountability for outcomes?
3:15 pm	Enhanced Consumer Experience Discussion Host: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and Bonny Chen, MD, VP and Chief Health Information Officer, AMITA Health and Regional CMIO, AdventHealth Questions to consider: How has digital experience changed over the past 2 years? (touchless experience, transparency, scheduling, access, etc.) How do you involve consumers, providers, etc. in decisions, e.g., info blocking, etc.? How have you set priorities for digital experience enhancements? Highlight how we have been responsive to changing expectations
4 pm	Break
4:15 pm	Enhancing Clinical Decision-Making 2.0 Discussion Hosts: Michael Ross, MD, Regional Medical Information Officer, Northern Light Health; Joseph Evans, CMIO & VP, Clinical Informatics and Transformation, Sentara; and Hardeep Singh, MD, Chief, Health Policy, Quality & Informatics Program, DeBakey VA Medical Center Questions to consider: What has the greatest potential for improving patient outcomes? New decision tools, e.g., remote monitoring, real-time decision support/models as part of clinical workflow – what solutions are leveraged, do they work? AI/ML – future of predictive models, buy/build e.g., vendor-driven vs. in-house development, PeraHealth, Epic Sepsis Model controversy, SAFER Guides
5 pm	Recap/Agenda Revision for Day 2 as needed
6:30 pm	Reception/Dinner at Brittlebush (on premises at Westin Kierland)

7:30 pm

Continental Breakfast

Tuesday, November 16 | Rainmakers Ballroom

8:00 am

Welcome – Janet Guptill, President and CEO, Scottsdale Institute

Day One Recap

Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company

Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist

8:15 am

The Public Health Imperative

Discussion Hosts: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and Gabrielle Pina, DO, FAAP, Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME

Questions to consider:

Diversity & Inclusion – DIME
Team Activity: What are your top 3 tactics/solutions for addressing health equity?
SDOH- making this real – leverage market data, patient data – making it actionable for clinicians
Population health – use of data and analytics – CMS – equity as part of quality indicators
Vaccine mandate decision-making process (Houston Methodist was first)

9 am

Bringing it All Home

Discussion Hosts: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist

Questions to consider – new ways of working:

What are key priorities for clinical informatics in the next 1-3 years? New role for the CMIO/CNIO going forward
CMIO/CNIO 3.0 – lessons learned from COVID ops – CXO – what is next evolution/career path for the CMIO? (CMIO 1.0 – EMR implementation, CMIO 2.0 – leadership skills, org evolution; CXO 3.0 – new digital health org
New definition for clinical prioritization – static vs dynamic? Role of innovation/agile thinking – how often do you reprioritize? Segment innovation from clinical workflow redesign, regulatory – are they different teams? Rolling quarterly budget/priority setting process?
Key influencer to drive the agenda for change of clinical priorities – translate between clinical staff, IT, CEO, Finance – analytics to drive decision-making, e.g., surge preparation and management, etc.

9:45 am

Wrap-up – Conclusions, Key Takeaways and Next Steps

10:15 am

Adjourn; Symposium Registration and Welcome Activities

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